Technical Consultant — Error Handling, AIOps & Feature Flag Management

Technical Consultant — Error Handling, AIOps & Feature Flag Management

About the Role

We are looking for a Technical Consultant with 4–5 years of relevant experience to build, configure and test solutions for banking applications. You will work with Lead and Senior Consultants across three workstreams: error handling, AIOps and feature flag management.

You will implement assigned features from detailed specifications, validate how they work across systems, and support deployment and post-release operations.

Key Responsibilities

• Develop and configure technical components, including error-handling logic, API integrations and data mappings.
• Configure monitoring dashboards, alert rules and automated workflows. Write scripts to support deployment and routine tasks.
• Assist with integrating and testing AI/ML models within application workflows.
• Execute functional, integration and regression tests. Validate data accuracy, system behaviour and integration points.
• Record test results, track defects and verify fixes. Support user acceptance testing (UAT) and perform smoke tests after deployment.
• Maintain technical documentation, including configuration guides, integration dependencies, user guides and FAQs. Prepare training materials and conduct user walkthroughs.
• Provide post-go-live support during hypercare. Investigate issues and work with senior team members to resolve them.
• Participate in Agile ceremonies and suggest improvements to development, testing and support processes.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Technology or a related discipline.
• 4–5 years of relevant experience in software development, system testing or technical support.
• Hands-on experience with at least one of Java, Python or JavaScript.
• Basic understanding of APIs, databases and system integration patterns.
• Experience with software testing tools and methodologies.
• Familiarity with at least one major cloud platform: AWS, Azure or Google Cloud.
• Strong analytical and troubleshooting skills, attention to detail, and the ability to communicate clearly and work effectively in a team.
• Willingness to learn new tools and banking systems.

Added Advantages

• Experience supporting banking or financial services applications.
• Familiarity with monitoring tools such as Grafana or Splunk.
• Basic knowledge of AI/ML concepts and tools.
• Experience with CI/CD, DevOps or Agile/Scrum practices.
• Experience maintaining documentation in Confluence or SharePoint.

Registration No.: R25156061

EA No.: 11C3373