Senior Technical Support & System Design Engineer
responsible for providing advanced technical support and developing complete engineering solutions for industrial and customized systems. Experienced in system design, equipment sizing and selection, engineering calculations, technical documentation, and preparation of manufacturing-ready engineering packages. Responsible for reviewing customer requirements, tender specifications, operating conditions, and OEM data to establish design criteria and ensure technically sound system configurations. Perform hydraulic, process, mechanical, capacity, pressure-drop, and performance calculations, supported by formal engineering calculation notes. Prepare and review P&IDs, General Arrangement (GA) drawings, system layouts, detailed shop and manufacturing drawings, fabrication details, piping arrangements, installation drawings, and as-built documentation. Develop and maintain accurate Bills of Materials (BOM), Material Take-Offs (MTO), equipment datasheets, material specifications, and technical submittals. Provide technical support to Sales, Bids & Tenders, Projects, customers, consultants, OEMs, vendors, and manufacturing teams. Coordinate technical clarifications, resolve engineering comments, verify compliance with project requirements, and maintain proper document and revision control. Support manufacturing, fabrication, assembly, inspection, testing, installation, and commissioning activities to ensure design accuracy, constructability, manufacturability, and system performance. Identify technical risks, troubleshoot engineering issues, conduct root cause analysis, implement corrective actions, and contribute to continuous improvement. System experience includes chemical dosing and injection packages, chemical preparation and storage systems, polymer dosing systems, pumps, blowers, tanks, piping systems, water and wastewater treatment packages, skid-mounted mechanical and electromechanical systems, and customized industrial equipment. Core competencies include engineering judgment, analytical problem-solving, attention to detail, technical writing, cross-functional collaboration, planning and prioritization, risk management, ownership, customer communication, and independent execution within established engineering governance and approval procedures.
Bachelor’s degree in Mechatronics Engineering, Mechanical Engineering, or a relevant engineering discipline.
Minimum 5 years of experience in technical support, application engineering, system design, mechanical design, or project engineering.
Strong knowledge of industrial system design, equipment sizing, selection, and engineering calculations.
Experience in preparing and reviewing P&IDs, General Arrangement (GA) drawings, shop drawings, manufacturing drawings, and engineering documentation.
Proficiency in 2D CAD software and 3D mechanical modeling tools.
Experience in preparing Bills of Materials (BOM), Material Take-Offs (MTO), equipment datasheets, and material specifications.
Good understanding of pumps, blowers, tanks, piping systems, valves, and skid-mounted industrial packages.
Knowledge of manufacturing processes, fabrication, welding, assembly, inspection, and testing.
Ability to prepare technical submittals, review specifications, resolve technical comments, and coordinate with customers, suppliers, and cross-functional teams.
Strong analytical, troubleshooting, and root cause analysis skills.
Excellent attention to detail, technical writing, communication, planning, and time management.
Ability to work independently, manage multiple engineering tasks, and meet project deadlines while following established engineering procedures and approval requirements.
Experience in chemical dosing systems, water and wastewater treatment, or customized industrial packages is highly preferred