Digital Sales Operations Manager (HCMC)
HEINEKEN VietnamSCSC, Đường Phan Thúc Duyện, Phường 4, Tân Bình, Hồ Chí Minh, Việt Namvietnamworkspublished 09/09/2026
Job Purpose To drive digital platforms (including telesales) and customer engagement by aligning digital strategies with BU execution, integrating digital tools including B2B & Telesales, and ensuring consistent, impactful customer experiences across all touchpoints. Measures of success: Business performance in overall:
- Digital Coverage (B2B & Telesales)
- Active customers (ASO) by touchpoint & churn rate %
- eVol/eGMV of Digital Touchpoints (B2B,...
Knowledge and Experience
- Bachelor’s degree or upper, preferably in business management & equivalent major
- English (Intermediate)
- 4 years working experience in FMCG sector which is at least 2 years in sales (HVN Sales field experience is the plus)
- Digital saviness & Digitalized mindset
- Change Management
Expected skillsets
- Sales planning & campaign design: Understand how sales operations work in the context...