Inside Sales Supervisor

Responsibilities Manage the inside sales representatives team

Track sales targets for your team that is set by management

Suggest and implement improvements in the sales administration process

Coordinate department to solve customer escalation issues

Prepare monthly, quarterly sales billing forecasts number for SGM

Use customer feedback to generate ideas about new features or products

Build an open-communication environment for your team

Approving of workflows, CN & DN & RMA

Training of IS on system and dealing with customers

Attend con-call if required by customers or suppliers

Process quotes and orders entry and planning of stocks for strategic customers

Requirements Diploma holder or above, preferably in Electronics, Electrical or Mechanical Engineering

At least 4 years of sales experience, preferably in  interconnect components (Connectors/Switches/Relay etc.)

Good command of Mandarin and English to effectively communicate with Mandarin-speaking clients

Good time management and multi-tasking skills

Team player and able to communicate with all levels/departments

Positive attitude, detail-minded, service oriented and willing to learn