Customer service representative - Q7K advanced English
Handle incoming calls, emails, text messages, and customer inquiries professionally in English. Schedule, confirm, modify, and follow up on customer appointments. Maintain accurate customer records, appointment details, special instructions, and follow-up notes. Communicate with customers to ensure satisfaction, resolve concerns, and address complaints promptly. Follow up with new, recurring, and inactive customers to maintain strong customer relationships. Coordinate daily schedules, service updates, and special requests with the operations team.-Requirements- Minimum education: High School / Secondary Education 4 years of experience Languages: English Age: between 25 and 32 years old Knowledge: Ability to advise, Service quality, Customer service, Customer care, Service attention Keywords: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante