Workshop Controller (Bodyshop)

WORKSHOP CONTROLLER (BODYSHOP).

Earn up to £50,200 OTE per annum!

WHY WORK FOR HEDIN AUTOMOTIVE BMW & MINI.

Join Hedin Automotive as a Workshop Controller and play a key role in leading our Bodyshop team. Working closely with the Bodyshop Manager, you'll oversee the day-to-day running of the workshop, ensuring work is allocated efficiently, repairs are completed to BMW & MINI standards, and customers receive an exceptional experience. This is an excellent opportunity for an experienced automotive professional looking to develop their leadership career with one of the world's most admired automotive brands.

BENEFITS.

Hedin Automotive values our employees and invests in personal development and training. In addition, we offer a wide range of market-leading benefits to all our colleagues.

• 31 days of annual leave (including bank holidays) with long-service awards and enhanced holiday entitlement
• Discount schemes with popular retailers – helping you save more
• Employee Car Ownership Schemes – available for you and your family
• Employee Assistance Programme – 24/7 wellbeing support with access to health professionals
• Private healthcare access – prioritising your health and prosperity
• Pension scheme and life assurance – confidence in your future
• Referral bonus – earn when you refer a friend to join the team

Why not take a moment to view all our benefits and see what our employees love about working at Hedin Automotive by visiting our

THE MAIN DUTIES OF THE ROLE INCLUDE:

• Leading, motivating, and supporting the Bodyshop Technicians, ensuring work is allocated efficiently and completed to BMW & MINI manufacturer standards
• Monitoring workshop productivity, quality control, vehicle progress, and customer updates to ensure repairs are completed on time and to the highest standard
• Managing workshop operations, including vehicle logistics, parts coordination, warranty compliance, health and safety, and workshop procedures
• Coaching and developing the team through training, performance reviews, and ongoing technical support
• Building strong relationships with customers, manufacturers, insurance companies, and internal departments to deliver an outstanding customer experience
• Producing operational reports, maintaining workshop systems, and driving continuous improvements across quality, efficiency, and profitability

YOUR PROFILE.

• Previous experience in a workshop-based management or supervisory role within a Bodyshop environment, such as Workshop Controller, Bodyshop Controller, Senior Bodyshop Technician or Technician Team Leader (Panel, Paint or MET).
• Must have a strong understanding of workshop operations, warranty procedure and workflow management, with a keen eye for detail and a thorough understanding of quality control standards and procedures.
• Excellent communication, organisational, and problem-solving skills
• Good understanding of manufacturer standards and health and safety requirements
• Confident using workshop management systems, Kerridge, and Microsoft Office applications
• Full, clean UK driving licence and eligibility to work in the UK

SALARY AND WORKING HOURS.

• Basic salary of £43,000 with a competitive OTE of £50,200
• Working hours: Monday – Friday, 7.00am – 5.00pm with an unpaid hour for lunch.

ABOUT US.

Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent.

As part of Hedin Mobility Group—one of the world's leading private automotive retail and aftermarket services providers we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers.

Click apply today and take the first step towards a rewarding career in the automotive industry.