IT Support Officer

1. Troubleshooting: Resolve issues with computers, printers, peripherals, and internet networks, including both Hardware and Software

1. Installation & Maintenance: Install programs (Windows/MS Office), install equipment, scan for viruses, and maintain IT equipment to ensure readiness for use

1. User Support (Helpdesk): Receive problem reports from Users, provide advice, and perform basic troubleshooting via telephone or Remote

1. Basic System Management (System Support): Manage Network systems, IP Address, Router, Switch, and sometimes including CCTV and sound systems

1. Support departments and other assigned tasks

1. Work Monday - Friday

Qualifications: Age 25 - 45 years, Male / Female Education: Diploma (Vocational Certificate) or higher in Computer, Information Technology, Computer Engineering, or related fields Must have 1-2 years of experience or more, preferably in a factory environment or office support roles Diligent, honest, and patient in working Ready to start work; proficiency in Chinese will be specially considered Able to communicate in Chinese or English (Speaking, Reading, Writing) at a good level Technical Skills: Knowledge of Windows, Microsoft Office, Network systems, and basic equipment repair Personality: Service Mind, good communication skills, good problem-solving skills, and detail-oriented