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Head of Property & facilities MRICS

Heathrow PersonnelBirminghamreedpublished 10/07/2026
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Our client is seeking an experienced Head of Property & Facilities to lead the national property and facilities function across approximately 40 UK operational sites , including a major head office and associated vacant properties.

The role is responsible for ensuring the estate remains safe, compliant, cost-effective and operationally effective , covering maintenance, property projects, CAPEX, suppliers, budgets, utilities, sustainability and property lifecycle activities.

You will lead a team of Regional Property Managers, Facilities Management and CAFM professionals, acting as the senior property subject matter expert and key adviser to the wider business.

Reporting Structure

Reports to: Senior Director – Infrastructure, Engineering & Real Estate

Direct Reports:

  • 4 Regional Property Managers
  • 1 Facilities Manager
  • CAFM Supervisor
  • 1 Property Support Administrator

Key Responsibilities

Property & Facilities Leadership

  • Develop and lead the national property and facilities strategy.
  • Establish property standards, policies and governance.
  • Ensure all sites remain safe, compliant and fit for operational purpose.
  • Act as the senior escalation point for property-related issues.
  • Lead and develop the national property and facilities team.

Financial & Commercial Management

  • Manage an annual operational property budget of approximately £8 million .
  • Lead budget planning, forecasting and financial control.
  • Identify cost-saving and efficiency opportunities.
  • Manage contractor and supplier performance.
  • Support contract negotiations and commercial reviews.

Maintenance & Contractor Management

  • Oversee planned preventative and reactive maintenance across the estate.
  • Manage a network of 100+ specialist contractors and service providers .
  • Ensure delivery of more than 4,000 planned and reactive service visits annually .
  • Oversee an outsourced 24/7 property helpdesk and utilities consultancy.
  • Ensure maintenance supports operational resilience and business continuity.

Compliance, Risk & Assurance

  • Ensure statutory and regulatory compliance across the property portfolio.
  • Lead property-related safety, audit and compliance activities.
  • Manage property risk and implement appropriate mitigation measures.
  • Maintain effective compliance records and reporting.

Sustainability & Utilities

  • Lead the property utilities strategy and performance.
  • Oversee utility consumption, expenditure and efficiency.
  • Lead carbon reporting in partnership with relevant corporate teams.
  • Support wider ESG and sustainability objectives.

Property Projects & Real Estate

  • Support acquisitions, relocations, expansions and other property initiatives.
  • Lead dilapidations, site exits and closure activities.
  • Oversee leasehold improvements and CAPEX projects.
  • Provide technical property expertise across the business.

Systems & Digital Management

  • Own and develop the CAFM platform .
  • Ensure accurate asset and property data.
  • Improve management information and reporting.
  • Drive digital and process improvements across property management.

Qualifications

Essential

Relevant degree, professional qualification or equivalent experience in:

  • MRICS
  • MCIOB
  • Building Surveying
  • Construction
  • Property or Facilities Management

Desirable

  • IOSH Managing Safely
  • NEBOSH Certificate

Experience Required

Essential

  • Senior leadership experience within a UK-wide, multi-site property or facilities environment .
  • Experience managing professional teams and budgets of £5m+ .
  • Strong senior stakeholder management skills.
  • Experience managing national contractor and supplier networks.
  • Strong knowledge of property compliance, statutory maintenance and risk.
  • Proven commercial and financial management capability.

Desirable

  • Logistics, industrial, warehousing or distribution experience.
  • Corporate real estate experience.
  • CAFM implementation or optimisation experience.
  • Sustainability, utilities and carbon reporting experience.
  • Experience managing property improvement or CAPEX programmes.

Key Skills & Competencies

  • Leadership: Strategic planning, team development, change management and communication.
  • Commercial: Budget management, contract negotiation, supplier performance, cost optimisation and business cases.
  • Technical: Property and facilities management, statutory compliance, risk management, asset management, CAFM, sustainability and lifecycle management.
  • Behavioural: Leadership, influencing, negotiation, decision-making, problem-solving and stakeholder management.

The Ideal Candidate

The successful candidate will be a strategic, commercially astute property professional with significant experience managing complex, geographically dispersed estates.

You will combine strong technical property knowledge with proven leadership, financial and stakeholder management skills. Experience within a logistics, industrial, distribution or similarly operationally critical environment would be advantageous.