Export Customer services

We are currently recruiting for an Export Customer Service Clerk to join a well established global freight company

Key Responsibilities Act as the first point of contact for customers regarding export shipments. Manage customer enquiries professionally and efficiently via telephone and email. Liaise with customers, suppliers, overseas offices and internal departments. Provide regular shipment updates and proactively communicate any delays or issues. Ensure all export documentation is completed accurately and on time. Assist with resolving customer queries and operational issues. Maintain accurate records and update internal systems. Work closely with the Operations and Export teams to ensure customer requirements are met. Build and maintain strong relationships with customers. Ensure all activities comply with company procedures and relevant freight regulations. Monday to Friday pm