Operations Executive – Beauty & Wellness Retail
Your tasks
- Oversee daily operations across 6 retail outlets and ensure SOP compliance
- Support operations manager to resolve operational issues promptly
- Track inventory, coordinate maintenance, and ensure service readiness
- Support vendor procurement and supply chain coordination
- Generate weekly/monthly operational reports for management
- Ensure regulatory compliance and workplace safety standards
- Support campaign setups, seasonal promotions, and service launches
- Assist with digital marketing efforts:
- Coordinate and support content creation for social media (e.g. videos, posts)
- Monitor and manage customer comments, reviews, and DMs on platforms like Google, Instagram, Facebook, and Xiao Hong Shu
- Perform ad-hoc duties and administrative support as assigned by management
Requirements
Who We’re Looking For
- Diploma/Degree in Business Administration or a related field
- Minimum 2 years’ experience in operations or retail (beauty/wellness a plus)
- Experience or strong interest in digital marketing, content creation, or social media handling
- Proficient in both English and Chinese to liaise with internal teams, Chinese-speaking staff, and vendors
- Strong coordination, planning, and communication skills
- Proficient in MS Excel, Google Workspace, POS or CRM systems
- Able to work independently and manage multiple priorities
- Willing to travel across various outlet locations in Singapore