Event Planner
Your tasks
- Event Planning & Coordination
- Plan, organise and coordinate various company events, including cooking classes, product sharing sessions, customer experience sessions and health talks.
- Develop event schedules, prepare activity plans and ensure all events run smoothly.
- Coordinate event logistics, venue setup, materials, equipment and refreshments.
- Event Execution & On-site Management
- Manage event setup, registration, guest reception and on-site arrangements.
- Ensure all events are conducted professionally and provide a positive experience for participants.
- Handle unexpected issues and coordinate with relevant team members to resolve them.
- Customer Engagement
- Welcome and engage customers during events.
- Assist with product demonstrations, product introductions and interactive activities.
- Create an enjoyable and engaging environment to enhance customer participation and satisfaction.
- Marketing & Event Promotion
- Assist in promoting upcoming events through WhatsApp, social media and other marketing channels.
- Prepare event invitations, promotional materials and registration lists.
- Follow up with participants before and after events to encourage attendance and maintain customer engagement.
- Vendor & Internal Team Coordination
- Coordinate with trainers, speakers, chefs, suppliers and other external parties.
- Work closely with the sales and marketing teams to ensure events meet company objectives.
- Monitor event supplies, equipment and materials to ensure everything is ready before each event.
- Post-event Follow-up & Reporting
- Collect customer feedback and evaluate event performance.
- Prepare post-event reports, including attendance, customer feedback and areas for improvement.
- Maintain proper records of event expenses, attendance lists and event-related documents.
Key Objective: To plan and execute engaging events that enhance customer experience, strengthen customer relationships and support the company's marketing and business objectives.
Requirements
- Good communication, organisational and time-management skills.
- Positive attitude, responsible and detail-oriented.
- Able to handle multiple tasks and coordinate events independently.
- Comfortable interacting with customers and working with different teams.
- Willing to work on weekends or public holidays when required for scheduled events, with the weekly off day arranged on Monday or Tuesday.
- Experience in event planning, customer engagement or marketing is an advantage.
Other
Job Description: Event Planner *Working Hours: 9:00 AM – 6:00 PM Off Day:** Monday or Tuesday (one day per week, depending on the event schedule)