Credit Controller / Executive, Credit Control (4–6 Months Fixed-Term Contract)
About the company
HDI Global SE is part of the Talanx Group, one of Europe’s leading insurance groups. With a presence in more than 150 countries through branches, subsidiaries, affiliates and network partners, we provide comprehensive commercial insurance solutions and risk management services to businesses worldwide.
At HDI, we believe our people are key to our success. We offer a collaborative, inclusive and dynamic work environment where innovation, teamwork and professional growth are encouraged. Employees are empowered to contribute ideas, take ownership of their work and play an active role in shaping the future of our organisation.
Your tasks
Purpose of the Role To support the Singapore Credit Control team in day-to-day credit control and accounts receivable activities, including debt collection, broker account reconciliations, clearing of outstanding premium items and collaboration with internal and external stakeholders.
The role will also provide operational support during the transition to SAP, including data verification, system usage and the refinement of credit control processes.
Credit Control & Debt Collection
- Actively follow up with brokers and clients on outstanding premium payments through regular debt chasers and Statements of Account (SOA).
- Maintain accurate and up-to-date collection records, including payment commitments and broker status updates.
- Identify overdue or unresponsive accounts and work closely with the responsible Underwriters to facilitate collection and resolution.
- Monitor outstanding balances and support timely collection of premiums.
Reconciliations & Ledger Maintenance
- Perform broker account and statement reconciliations to resolve discrepancies, queries and outstanding premium items.
- Review and clear open premium items, unallocated cash and unapplied receipts.
- Assist in tracing and matching unidentified incoming receipts to the appropriate policy accounts.
- Support the maintenance of accurate and up-to-date ledger records.
Reporting & Stakeholder Coordination
- Prepare and distribute monthly outstanding premium listings to the respective Lines of Business (LOB), highlighting aged, high-risk or critical balances.
- Work closely with Underwriters and LOB Heads to resolve policy, endorsement or documentation issues affecting premium settlement.
- Provide timely updates on collection status and outstanding items to relevant internal stakeholders.
SAP & Operational Support
- Support the verification of open premium balances, receipt ledgers and broker ageing data during the transition from legacy accounting systems to SAP.
- Perform credit control activities in SAP, including receipt processing, item clearing, issuing Statements of Account and generating ageing reports.
- Assist with testing credit control workflows and identifying system discrepancies or operational issues.
- Support the refinement and documentation of credit control Standard Operating Procedures (SOPs) following the SAP implementation.
Requirements
Required
- Minimum 3–5 years of hands-on Credit Control and/or Accounts Receivable experience.
- Strong experience in debt collection, account reconciliations and ledger management.
- Good analytical skills with strong attention to detail and accuracy.
- Proficient in Microsoft Excel, including VLOOKUPs and Pivot Tables.
- Strong written and verbal communication skills with the ability to work effectively with internal and external stakeholders.
- Able to work independently and manage multiple outstanding accounts and priorities.
- Able to commence on short notice or immediately and commit to a 4–6 month fixed-term contract.
Preferred
- Previous experience within General Insurance, Reinsurance or Insurance Broking.
- Good understanding of insurance accounting, broker statements, premium settlement processes and collection workflows.
- Hands-on experience with SAP ERP / Accounts Receivable modules.
- Experience with Coda or other enterprise accounting/ERP systems.
- Previous experience supporting system implementation, migration or process improvement initiatives would be advantageous.
What we offer
This role offers the opportunity to gain hands-on experience within an international commercial insurance environment and work closely with our Credit Control, Underwriting and business teams. You will also have the opportunity to contribute to the ongoing transition to SAP and support the continuous improvement of our credit control processes.
Other
As we continue to strengthen our operations in Singapore, we are looking for a hands-on and detail-oriented individual to join our team in the following role:
Credit Controller / Executive, Credit Control (Singapore) 4–6 Months Fixed-Term Contract (Maternity Cover)
*Contract Type: Fixed-Term Contract (4–6 Months) Location: Singapore Availability:** Immediate / Short Notice Preferred