Service Delivery Administrator

JOB TITLE: Service Delivery Administrator

JOB LOCATION: Huntingdon JOB TYPE: Fixed term contract JOB DURATION: until end March 2027 JOB HOURS: 37.5 hours per week JOB SALARY: £27000 per annum

Your new company

Our client is a specialist provider of specialist management services, supporting commercial and industrial customers across the UK. Working within a highly regulated and fast-moving environment, they play a vital role in coordinating operations and ensuring customers receive an efficient, reliable service.

Your new role

This is a busy and varied administration role where you'll provide support to a Team Lead and wider coordination team, helping to ensure smooth day-to-day operations for a key customer account.Working in a fast-paced environment with changing priorities, you'll be responsible for maintaining accurate records, supporting contractor management processes and ensuring operational information is updated and compliant at all times.

Key responsibilities will include:

• Maintaining and updating operational data and electronic records
• Reviewing and reconciling information with a high level of accuracy
• Booking drivers and vehicles onto systems
• Preparing information for invoicing and checking operational data
• Updating booking references and verifying delivery information
• Managing documentation including driver paperwork, testing results and certificates
• Supporting scheduling, filing and general administrative activities
• Processing new driver information and ensuring compliance requirements are met
• Responding to emails, telephone calls and internal communications within agreed service levels
• Raising purchase orders and processing contractor invoices
• Supporting continuous improvement initiatives, particularly around health and safety standards

What you'll need to succeed

To be successful in this role, you'll need previous experience in a fast-paced administrative position where accuracy and organisation are critical.You'll ideally possess:

• Strong administration experience within a busy office environment
• Excellent data entry and data management skills
• High levels of attention to detail and accuracy
• Strong written and verbal communication skills
• Good Microsoft Office skills, particularly Excel and SharePoint
• The ability to manage multiple tasks and changing priorities
• A proactive approach and willingness to support colleagues across the wider team
• Confidence working with operational systems, records and compliance documentation

What you'll get in return

• Salary of circa £27,000 depending on experience
• 25 days annual leave plus bank holidays
• Generous pension scheme
• Private healthcare
• Life assurance and personal accident cover
• Bonus scheme
• Virtual GP access
• Enhanced family-friendly benefits
• Flexible benefits package and wellbeing support
• The opportunity to join a collaborative team within a business providing essential services to commercial customers

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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