Ground Handler / Ramp Agent

Hays Specialist Recruitment LimitedFarnboroughreedpublished 09/18/2026
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Must-have:Security

We are seeking a proactive and safety-focused Ground Handler / Ramp Agent to join a busy airport operations team, providing exceptional support to aircraft, crew, and passengers in a fast-paced airside environment. This is based at Farnborough Airport.

Key Responsibilities

  • Marshal arriving aircraft and support aircraft movements, including pushback and towing operations.
  • Load and unload baggage, cargo, and oversized items safely and efficiently.
  • Conduct aircraft refuelling, water servicing, toilet servicing, and de-icing activities.
  • Operate and carry out inspections of Ground Service Equipment (GSE).
  • Assist passengers, crew, and customer service teams where required, including special assistance support.
  • Communicate effectively via radio, telecommunications, and electronic reporting systems.
  • Support airside operations during adverse weather conditions and emergency situations.
  • Adhere to all aviation, safety, security, and environmental regulations.
  • Participate in ongoing training and development to maintain operational standards.

RequirementsEssential

  • Right to work in the UK.
  • Full 5-year employment and/or education history.
  • Ability to obtain required airport security clearance.
  • Full UK driving licence.
  • Flexible approach to shift work, including weekends and public holidays.
  • Physically capable of lifting baggage and equipment in excess of 20kg.
  • Ability to obtain an Airside Driving Permit.
  • Strong communication, numeracy, and IT skills.
  • Team player with a proactive, can-do attitude.

Desirable

  • Previous ground handling, ramp, or aviation experience.
  • Knowledge of airside safety procedures.
  • Experience using radio communications.
  • LGV licence or experience operating large vehicles.

Benefits

  • Competitive salary - starting at £33,000 and moving up to £35,000 after year 1.
  • Generous annual leave entitlement plus public holidays.
  • Enhanced pension contributions.
  • Enhanced family-friendly policies.
  • Private healthcare and wellbeing benefits.
  • Life assurance and company sick pay.
  • Electric vehicle and cycle-to-work schemes.
  • Employee Assistance Programme.
  • Staff discounts and additional employee perks.
  • Free on-site parking.

This is an excellent opportunity for someone looking to build or develop a career within airport operations and ground handling, working in a dynamic and customer-focused environment. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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