Intercompany Sales Administration Manager M/F

As a true business expert, you will intervene in both daily Sales Administration operations and the management of the department to guarantee quality of service to internal clients based throughout Europe.

Your missions: Steering Sales Administration activity

• Entry and follow-up of quotes and orders;
• Management of the order book until shipment;
• Processing of customer complaints and credit note requests;
• Follow-up of the relationship with European sister companies and export clients;
• Leading regular videoconference meetings with international interlocutors;
• Coordination with various internal departments to ensure the fluidity of operations.

Management and continuous improvement

• Hierarchical supervision of two Customer Service Representatives;
• Organization and distribution of the workload;
• Management of priorities in a high-pressure environment;
• Supporting the team through process evolutions and change management;
• Identification of malfunctions and proposal of suitable solutions;
• Drafting, formalization, and deployment of new processes;
• Development of cross-functional relationships with Supply Chain, Production, Logistics, and Sales teams.

With higher education, you have proven successful experience in Sales Administration with an initial managerial experience. Beyond your business expertise, you are recognized for your leadership, your ability to unite people, and your aptitude for establishing a climate of trust within your team. You know how to assert yourself with diplomacy when facing demanding interlocutors and manage complex situations with perspective and professionalism. You possess an excellent mastery of Sales Administration mechanisms, ideally in an industrial and international context. Proficiency in English, both written and spoken, is indispensable for daily exchanges with European subsidiaries. Knowledge of Sage X3 constitutes an additional asset.

The benefits:

• Remuneration based on profile;
• 13th month included and paid monthly;
• Manager non-executive status;
• 36 weekly hours;
• 10 RTT per year;
• Flexible hours;
• Holiday bonus;
• Profit-sharing / Employee savings schemes.