Customer Service Trainee

Job Description:

Follow up on customer orders from order receipt until delivery.

Coordinate with Sales, Planning, Logistics, Warehouse, and other relevant departments.

Monitor order status, stock availability, and delivery schedules.

Ensure accurate order processing and system updates.

Follow up on pending orders and support resolving customer issues.

Prepare and maintain customer service and order-related reports.

0–1 years of experience in Customer Service, Order Management, Supply Chain, or a related field.

Very good command of English.

Good knowledge of MS Office, especially Excel.

SAP/ERP experience is an advantage.

Strong communication, coordination, and problem-solving skills.

High attention to detail and ability to work in a fast-paced environment.