Food & Beverage Manager

About the company

Hayasa Hotels & Apartments is looking for an experienced Food & Beverage Manager.

Your tasks

You will be responsible for the department’s service quality, team performance and financial results. Working closely with the F&B Supervisor, Kitchen team and other department heads, you will ensure that daily operations are well organized, resources are used efficiently and guests receive consistently attentive service.

Job responsibilities

• Lead and coordinate daily F&B operations across the properties, ensuring consistent service standards and effective cooperation with the Kitchen team.
• Prepare the department’s annual business plan, budget and performance targets; monitor results and implement improvements.
• Monitor revenue, food and beverage costs, staffing costs and other departmental expenses in cooperation with Finance.
• Lead, train and evaluate the F&B team, oversee the F&B Supervisor’s work and coordinate recruitment needs with HR.
• Oversee staffing and work schedules based on occupancy, service demand and planned events.
• Develop, implement and regularly review departmental SOPs, service standards and control procedures.
• Develop and update menus and beverage offerings with the Kitchen team; propose pricing based on product costs, guest preferences and profitability.
• Plan purchasing needs with the Purchasing Department, review and approve departmental purchase requests within established approval limits, and verify the quality and quantity of received goods.
• Oversee stock management, storage conditions and inventory counts; investigate discrepancies and ensure that wastage and write-offs are properly recorded and processed.
• Coordinate F&B arrangements for events with Sales and other relevant departments, including menus, quantities, staffing and service format.
• Maintain a visible presence during service, address guest feedback and complaints, and follow up on issues until resolution.
• Ensure compliance with food safety, hygiene and workplace safety requirements.
• Provide regular operational and financial reports, identify opportunities to increase revenue and reduce unnecessary costs, and follow through on agreed actions.

Requirements

Required qualifications

• At least 3 years of experience in F&B management, preferably in the hotel sector.
• Experience managing several outlets or working across multiple properties will be an advantage.
• Strong knowledge of F&B operations, service standards, budgeting, cost control and inventory management.
• Proven ability to lead and develop a team, delegate responsibilities and monitor performance.
• Strong communication and problem-solving skills, with a clear focus on guest satisfaction.
• Good command of English and Russian.
• Proficiency in MS Excel and experience with hospitality management systems; knowledge of Triosoft will be an advantage.
• Knowledge of food safety and hygiene standards.
• Ability to prioritize, make sound operational decisions and adapt to changing service demands.

What we offer

• An opportunity to contribute to the guest experience at Hayasa Hotel Old Yerevan.
• A collaborative working environment within Hayasa Hospitality Group.
• Professional development and career growth opportunities.
• A competitive salary based on qualifications and experience.