Operations Executive (Foodcourt)

Job Purpose:

The Operations Executive responsibilities and ensure smooth operations within the foodcourt, which encompass end-to-end order processing. He / She aids in conflict resolution as well as supports the storage and deployment of products to clients.

Duties:

• Model, motivate, and communicate regularly to all site staff on the mission, vision, and core values
• Guide, coach, and inspect daily and ad-hoc cleaning jobs and tasks are performed according to clients expectations and SOPs guidelines
• Conduct and monitor effective OJT training to all new cleaning staff based on the training to achieve operational excellence and skillsets
• Attend to all feedbacks or complaints from clients and take immediate measures to solve the issues and prevent future recurrence
• To place an order, replenish, monitor, and track cleaning material stock and equipment to achieve minimum wastage
• Conduct and upkeep proper record for the foodcourt's tenants. Toolbox meeting staff safety Induction and all relevant Workplace Safety & Health documentation
• Support Ops Managers in improving work processes, productivity, and performances

Skills/Qualifications

• Independent and able to work in a fast-paced environment
• Strong customer management and organizational skills.
• Foster, build and maintain relationships with stakeholders.
• Self-disciplined, driven and motivated.
• Adaptable to changes.
• Able to lead, motivate, and coach a team.
• Preferred with Experience in foodcourt