Supervisor
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- Manage day-to-day operations of an outlet in order to ensure efficient operations
- Coordinate the daily operations of the Front and Back of the House when necessary.
- Assist in leading and managing a team of employees.
- Ensure the smooth progress of promotional and marketing activities.
- Ensure that all employees comply with workplace safety, food hygiene guidelines and the company's standard operating procedures (SOPs).
- Assist in orientation program for new employees.
- Able to resolve customer concerns quickly and professionally.
- Assist in tracking food, supply and equipment levels, forecast demand.
- Oversee food preparation, presentation and storage.
- Conduct regular inspections of the outlet.
- Prepare a weekly duty roster accordingly.
- Brief employees before duty starts and ensure proper handover after the shift has ended.
- Check the rooms before/after shifts to ensure they are clean, and the equipment is working
- Administrate and maintain inventory/asset records and documentation
- Assist Manager in follow up and oversee renovation works
- All other ad-hoc duties assigned by superior