Anlagenmechaniker Sanitär Heizung Elektro Teamleiter (m/w/d)
Introduction
Our client is a prestigious, chartered, and award-winning construction consultancy with a strong reputation for excellence. Specialising in quantity surveying, project management, and contractual services, they deliver high-quality, tailored solutions across a diverse portfolio of construction projects. With a commitment to professional development and service innovation, they offer a dynamic and supportive environment for talented individuals looking to grow their career within a respected consultancy. They are now seeking a proactive Business Operations Assistant to support day-to-day business activities and assist in the smooth running of internal systems and processes. Working closely with the Practice Manager, this role is ideal for a highly organised individual with strong administrative experience and a keen eye for detail.
The Role
Administrative Support
Provide ongoing assistance to the Practice Manager with scheduling, documentation, and internal communications
Help coordinate internal meetings, training sessions, and team events
Assist in the preparation of reports, presentations, and other internal materials
Systems & Data Support
Support the accurate use and maintenance of platforms including CRM, project tracking, time logging, and finance tools (e.g., Pipedrive, ASANA, Everhour, Xero)
Troubleshoot system issues and liaise with support teams when needed
Deliver basic training or guidance to team members on system use
Process Compliance & Improvement
Help monitor internal compliance with procedures, especially around data accuracy
Conduct regular checks on system records and contribute to ongoing improvements in workflow efficiency
Customer Enquiries & Support
Handle inbound enquiries professionally and direct them to appropriate team members
Assist in managing customer feedback and contributing to client satisfaction initiatives
Financial & Invoicing Support
Support invoice generation, ensuring accuracy and timely distribution
Assist with monitoring outstanding payments and maintaining financial records
Office & General Administration
Help with procurement of supplies and basic office logistics
Manage inbound communications including calls, emails, and post
Team Support & Coordination
Work closely with the Practice Manager to maintain a well-coordinated administrative function
Foster a supportive and collaborative team environment
Social Media & Marketing
Assist in creating and scheduling social media content
Monitor engagement and respond to messages/comments professionally
Contribute to the company’s online presence and visibility strategy
Compliance & Quality Monitoring
Support communication and documentation processes for internal audits and customer feedback loops
Assist with periodic quality checks in collaboration with the compliance team
Health & Safety Awareness
Contribute to maintaining a safe and compliant working environment as appropriate to your role
Your profile
The Person
Strong organisational and time management skills
High attention to detail, particularly in documentation and data input
Confident verbal and written communication
Familiarity with systems such as CRM, project tracking, or finance platforms (Pipedrive, ASANA, Xero, etc. – desirable)
Positive team player with a proactive, problem-solving mindset
Adaptable and willing to learn new technologies and processes
Qualifications & Experience:
Previous experience in an administrative or office support role
Background in construction or professional services (desirable)
Comfortable with Microsoft Office (Word, Excel, PowerPoint)
Professional attitude and strong work ethic
Professional Development
Opportunities:
This is a varied position offering exposure to CRM, project management, and finance tools, as well as opportunities to get involved in social media, compliance, and team coordination.
Salary: Up to £30,000
On-the-job training in software, systems, and business processes
Broad exposure to practice and project management activities
Opportunities for progression within the business support team
Ongoing development with modern tools and technologies
To Apply:
If you a
re organised, tech-savvy, and thrive in a collaborative environment, we’d love to hear from you. Contact the team on 02085497212 or submit your CV using the link below