International After-Sales Service Technician (M/F)

The missions: Reporting to the Export department, a true driver of the company's international growth, you will work in close collaboration with a network of importers and partners across the world. You are the preferred technical point of contact for international customers, combining field expertise and a sense of service. Your main activities:

• International technical assistance: Advise and assist the importer network, both from the headquarters and directly on-site abroad (assistance with equipment handling, commissioning, servicing, troubleshooting).
• Remote support: Perform fault diagnosis and provide rigorous technical assistance by telephone or e-mail.
• Warranty management: Support international partners in the analysis and processing of their warranty claims.
• Demonstrations & Trials: Perform technical demonstrations directly with customers abroad and carry out trials on tools or equipment for the network.

The profile sought:

• Training & Experience: With a technical background, you have a minimum of 2 years of experience in industrial maintenance, ideally in the fields of mechanics, hydraulics, or electricity.
• Technical skills: You have perfect mastery of reading plans and technical symbols, the use of measuring devices, and possess a real appetite for fault diagnosis.
• Linguistic dimension (Mandatory): You are proficient in English (fluent in both writing and speaking) to interact daily with international contacts. Mastery of a second foreign language is a plus.
• Personal qualities: Equipped with excellent interpersonal skills and a great capacity for listening, you place customer satisfaction at the center of your profession. You know how to work autonomously while maintaining a strong team spirit.
• Mobility: A Category B driver's license is essential, as the position involves frequent travel abroad.