Director of Quantitative Operations

London - hybrid 2x a week Up to £100,000 + Bonus + Benefits

This is an excellent opportunity to take ownership of a high-impact Quantitative Operations function within a well-established healthcare insights and market research business. You will lead a sizeable team, oversee a significant project portfolio, and play a key role in shaping operational strategy, delivery excellence, and future growth.

The Company They are a specialist research and insights organisation operating within the healthcare sector, supporting a broad range of clients across the UK and Europe. The business combines the agility of a specialist consultancy with the scale, stability, and resources of a larger international group. With ambitious growth plans and a strong reputation for quality, they continue to invest in their people, processes, and capabilities.

The Role You will: Lead the Quantitative Operations function, ensuring high-quality project delivery and client satisfaction.

Manage and develop a team of Quantitative Operations and Project Management professionals, supporting performance, engagement, and succession planning.

Oversee resource allocation, project planning, utilisation, and operational performance across a substantial project portfolio.

Drive process improvement initiatives, best practice adoption, quality standards, and operational efficiency.

Act as a senior escalation point for clients and internal stakeholders, building strong relationships across the business.

Collaborate closely with commercial, finance, and leadership teams to support departmental growth and strategic planning.

Lead training, mentoring, and capability development initiatives across the function.

Your Skills & Experience You will have: Strong experience within Quantitative Research Operations, market research operations, or healthcare insights delivery.

A background in healthcare, pharmaceutical research, healthcare market research, or a closely related environment.

Proven leadership capability with experience managing teams, projects, budgets, and operational performance.

Excellent stakeholder and client management skills, with the ability to build trusted relationships.

Strong organisational, planning, problem-solving, and communication skills.

The ability to balance operational excellence with commercial performance and profitability.

Ambition to operate at Director level, whether already in a senior leadership role or ready to take the next step in your career.

What They Offer Significant leadership responsibility from day one.

Clear progression opportunities and exposure to senior leadership.

The chance to shape the future of a growing operational function within a respected healthcare research business.

How to Apply If you are interested in leading a high-performing Quantitative Operations team and making a meaningful impact within a growing healthcare research environment, please apply today for a confidential discussion.