CRM AUTOMATION & DATA QUALITY SPECIALIST

About the company

Harmony Gardens is developing a data-driven Realtor recruitment, training, inspection and sales conversion system. We require a CRM professional with demonstrated practical experience configuring sales pipelines, workflows, contact records, lead attribution and performance dashboards.

Your tasks

• Configure and optimise Freshsales CRM workflows and sales pipelines.

• Build webinar registration, training attendance and inspection booking tracking.

• Develop Realtor referral attribution and buyer lead management processes.

• Implement approved email, WhatsApp and SMS follow-up sequences.

• Maintain contact data quality, deduplication and access controls.

• Configure event-driven workflow suppression when prospects advance.

• Build management dashboards for community growth, inspections, referrals and sales.

• Conduct user acceptance testing and maintain defect logs.

• Train authorised staff on CRM usage and reporting.

• Document system configurations and operational procedures.

Requirements

• Minimum 6 years' hands-on CRM implementation or administration experience.

• Practical Freshsales experience strongly preferred.

• Experience with workflow automation, integrations, data cleaning and reporting.

• Understanding of sales operations and lead attribution.

• Ability to demonstrate previously built CRM workflows.

• Strong troubleshooting and documentation skills.

What we offer

Proposed Monthly Salary: ₦300,000–₦400,000

How to apply

Interested and qualified candidates should send their CV to: hrconstruction@landbookbyharmony.com.

Other

Location: Ibeju-Lekki, Lagos

Employment: Full-time