Export Sales Specialist

Manage and develop export sales across existing and new markets in Africa and the Middle East.

Identify, qualify, and develop relationships with potential distributors, agents, and international customers.

Handle customer inquiries and prepare accurate quotations in a timely manner.

Negotiate prices, payment terms, supply conditions, and contracts in line with company policies.

Manage the full order cycle from receiving customer orders through production, shipment, and delivery.

Coordinate with Production, Logistics, and Finance departments to ensure timely order processing and shipment execution.

Prepare and follow up on export documents and ensure compliance with export regulations and requirements.

Monitor shipments and coordinate with shipping companies and customers to ensure timely delivery.

Maintain strong relationships with existing customers and identify opportunities to increase sales.

Monitor market trends, customer needs, and competitor activities in target export markets.

Identify new market opportunities and contribute to expanding the company’s international presence.

Achieve assigned export sales and revenue targets and develop action plans to meet objectives.

Prepare regular sales reports, market updates, sales forecasts, and performance reports for management.

Follow up on customer payments and outstanding balances in coordination with the Finance Department.

Handle customer complaints and shipment-related issues and coordinate with relevant departments to resolve them.

Maintain accurate customer, order, and sales data and ensure regular updates on company systems.

Ensure compliance with company policies, quality standards, and export procedures.

Bachelor’s degree in Business Administration, Commerce, Marketing, or any related field.

2–4 years of experience in Sales, preferably within the FMCG industry.

Previous experience in Export Sales or dealing with international customers is highly preferred.

Fluent English is a MUST, with strong verbal and written communication skills.

Strong negotiation, communication, presentation, and interpersonal skills.

Good command of Microsoft Office, especially Excel.

Strong customer relationship management and follow-up skills.

Ability to work with targets and achieve assigned sales objectives.

Strong analytical and problem-solving skills.

Good understanding of sales processes, market development, and customer management.

Ability to work effectively in a fast-paced and multicultural environment.