Barista
Responsibilites:
Beverage Preparation
Prepare and serve hot and cold coffee beverages according to Café Chavela recipes and standards. Prepare teas, iced teas and specialty tea beverages. Prepare smoothies using approved recipes and portion measurements. Prepare boba/bubble teas, including milk teas and specialty flavors. Prepare other seasonal and specialty beverages introduced by the café. Ensure all beverages are consistent in taste, temperature, portion and presentation. Follow recipes and measurements accurately at all times. Operate and properly care for espresso machines, coffee grinders, blenders, sealing equipment and other beverage equipment.
Pastries & Food Handling
Receive, display and serve pastries and other designated café items. Ensure pastries are attractively presented and displays remain clean and properly stocked. Handle pastries and food products according to food-safety and hygiene standards. Monitor freshness and quality throughout the day. Follow proper storage, rotation and handling procedures. Report expired, damaged or unsellable products immediately. Accurately record wastage in accordance with café procedures.
Customer Service
Welcome customers warmly and provide friendly, attentive service. Take orders accurately and efficiently. Explain beverage options and ingredients when required. Make appropriate recommendations and promote specials or new products. Ensure orders are presented neatly and professionally. Respond professionally to customer concerns and escalate issues when necessary.
Stock & Product Control
Monitor coffee, milk, tea, fruits, syrups, boba ingredients, cups, packaging, pastries and other bar supplies. Follow approved recipes and portion measurements to control product usage. Restock the beverage and pastry stations throughout the shift. Participate in daily stock counts when required. Report low stock, unusual product usage, shortages, damages or discrepancies immediately. Record spoiled, incorrectly prepared or excess products according to café procedures. Do not consume, give away or remove café products without authorization.
Cleanliness & Food Safety
Maintain a clean and organized beverage and pastry station throughout the shift. Clean and sanitize equipment, counters, refrigerators, display areas and utensils. Follow all food-safety, hygiene and sanitation requirements. Store milk, fruit, tea, coffee, boba ingredients and pastries correctly. Complete all assigned opening and closing cleaning duties. Immediately report equipment problems, breakages or safety concerns.
Opening & Closing Responsibilities
Prepare the beverage and pastry stations before service begins. Ensure equipment is clean, operational and ready for use. Ensure sufficient stock is available for service. Properly clean and shut down equipment at closing. Store remaining products correctly. Complete required stock, wastage and closing records. Leave the bar and pastry areas clean, organized and ready for the next shift.
Qualifications & Skills
1 year or more of barista, café, restaurant or hospitality experience preferred. Experience preparing coffee or specialty beverages is an advantage. Experience with smoothies and bubble tea is beneficial, but training can be provided. Strong customer-service and communication skills. Ability to follow recipes and measurements consistently. Good attention to detail and presentation. Strong hygiene and cleanliness standards. Ability to multitask and work efficiently during busy periods. Reliable, punctual, honest and accountable. Able to work effectively as part of a team.
Location : Cantonments, Accra
Salary : Attractive