Administrative & Operations Assistant

Key Responsibilities:

Daily Administration & Management Support

Handle day-to-day administrative tasks and assignments from management. Arrange transportation, courier pickups, deliveries, and other logistical services. Coordinate appointments, meetings, schedules, and business activities. Communicate with suppliers, customers, service providers, and external parties. Prepare basic reports, maintain records, and follow up on pending tasks.

Human Resources & Staff Coordination

Assist with employee recruitment, including posting vacancies, screening CVs, and arranging interviews. Monitor staff attendance, punctuality, and daily work assignments. Communicate management instructions to employees and follow up on implementation. Help organize staff meetings and coordinate internal activities. Report employee-related issues and support workplace discipline in accordance with company policies.

Procurement & External Coordination

Assist with sourcing suppliers, requesting quotations, and comparing prices. Follow up on purchasing requests, deliveries, and supplier arrangements. Handle routine errands and administrative visits to external organizations when required. Maintain purchase records and report progress to management.

Warehouse & Operational Support

Coordinate with warehouse staff regarding incoming shipments and deliveries. Attend and monitor container unloading activities when assigned. Check unloading progress, quantities, visible damages, and operational issues, and report discrepancies. Follow up with warehouse staff, drivers, and service providers to ensure tasks are completed. Support coordination between the office, warehouse, showroom, and management.

Task Follow-Up & Reporting

Maintain a daily task list and follow up on outstanding assignments. Provide timely updates to management. Identify operational problems and assist in finding practical solutions. Ensure assigned tasks are completed accurately and on time.

Requirements

Minimum HND or Diploma in Business Administration, Management, or a related field. 1–2 years of relevant administrative, office support, or operations experience preferred. Good spoken and written English communication skills. Basic proficiency in Microsoft Word, Excel, email, and WhatsApp. Strong organizational, interpersonal, and multitasking skills. Ability to work independently and follow instructions accurately. Comfortable handling both office duties and occasional field assignments. Honest, responsible, punctual, detail-oriented, and trustworthy. Willingness to learn and take initiative.

Preferred Qualifications

Previous experience in construction, trading, building materials, logistics, warehousing, or retail operations. Experience assisting with employee recruitment or staff supervision. Familiarity with local suppliers, courier services, and transportation arrangements in Accra. Ability to communicate in Chinese is an advantage but not required.

What We Offer

Monthly gross salary of GHS 2,500. Reimbursement of approved work-related transportation expenses. Practical exposure to various business operations. Opportunities for professional growth based on performance.

NB: We are looking for someone who takes ownership of assigned tasks, communicates clearly, follows up consistently, and gets things done.