Area Manager

Responsibilities:

Managerial Duties:

Monitoring and training staff to ensure uniformity in service and presentation across all outlets Ensure the company is represented correctly and standards are upheld Supervising Coordination of daily front and back-end operations of all outlets

Staff Coordination:

Recruiting and training outlet staff Establish outlet employees' KPIs, schedules and policies Ensure staff comply with all health and safety regulations

General Operations:

Manage all operations to the highest standards Design menus with the Creative Director and ensure all outlets are in line with these menus Create reports regarding sales and productivity and give recommendations accordingly. Coordinate supplies ordering and delivery for store operations Conduct store visits to check on operations and compliance

Customer Service:

Identify customers’ needs and respond proactively to concerns Preserve excellent levels of internal and external customer service

Requirements:

A minimum of 3 years of experience in a related field. Tangible leadership skills Ability to work in a fast-paced environment Attention to details Leadership skills Ability to work under pressure Ability to implement feedback Ability to take initiative Basic Finance Knowledge

Remuneration: NGN 400,000 – 500,000