Customer Service Executive
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Must-have:FinTech
Love People? Great at Organising? Ready to Be the Face of a School That Inspires?
Join our friendly and energetic team as a Customer Service Executive and be part of a place where kids grow, families connect, and martial arts builds confidence.
What You’ll Be Doing:
- 😊 Be the first friendly face our students and parents see
- 📞 Handle enquiries via front desk, phone, WhatsApp, and email
- 💬 Explain our programmes, fees, and policies clearly and confidently
- 🧾 Manage daily transactions, payments, and basic accounting records
- 🗂️ Support smooth day-to-day school operations and admin tasks
- 🤝 Work closely with instructors and teammates to deliver great service
What We’re Looking For:
- ✅ Positive, outgoing personality — you enjoy talking to people
- ✅ Strong interest in customer service and relationship-building
- ✅ Clear communicator with good spoken and written English
- ✅ Responsible, organised, and able to multitask
- ✅ Team player who can also work independently when needed
- ✅ Comfortable in a fast-paced environment
- 🎓 Diploma preferred (customer service a bonus, but any diploma holder welcome)
- 🌱 Fresh graduates encouraged to apply — training will be provided!
Work Commitment (Important):
- ⏰ 6-day work week
- 🌙 Must work weekday evenings
- 📅 Must be able to work shifts and BOTH weekends (Saturday & Sunday)
Why Join Us?
- ✨ Be part of a warm, supportive, and purpose-driven team
- ✨ Gain real-world customer service and operations experience
- ✨ Learn how a successful education & sports school runs
- ✨ Grow your confidence, communication, and people skills
- ✨ Make a difference in families’ lives every day
💰 Remuneration will be commensurate with experience and role designation