dental office receptionist

We are a well-established, fast-paced, patient-focused dental practice located in *Downtown Hamilton *seeking a friendly, organized, and reliable *Dental Receptionist* to join our team. The ideal candidate has *excellent communication skills, enjoys helping patients, and can manage scheduling, insurance claims, and administrative tasks with accuracy and attention to detail.*

*Responsibilities*

• Greet patients warmly and manage the *check-in and check-out processes.*
• *Schedule appointments, manage patient recalls,* and manage the office schedule efficiently.
• Maintain accurate patient records using *AbelDent* software.
• *Verify insurance coverage*, process *insurance claims *(assignment and non-assignment), and *handle patient payments*.
• *Update patient records accurately*, including medical history, consent forms, and referrals.
• *Handle patient inquiries *regarding treatment, insurance, and billing via phone calls, text messages, and emails with professionalism.
• Collaborate with dental staff to ensure seamless patient flow throughout the office.

*Qualifications*

• Prior experience as a *Dental Receptionist* is required.
• *Knowledge of AbelDent dental software* is a major asset.
• *Friendly, professional demeanour* with *excellent communication skills *(both verbal and written).
• *Organized, detail-oriented*, and able to *multitask* in a busy setting while maintaining a positive attitude.
• *Proactive mindset* ? you notice what needs to be done and take ownership.
• Ability to work individually and as a true *team player.*
• Experience with *MS Office* (Word, Excel, Outlook).
• Dental assisting experience is a plus.

*Schedule:*

• *Monday, Thursday, Friday: 8:40 AM ? 5:00 PM*
• *Tuesday, Wednesday: 8:40 AM ? 6:00 PM*
• *One Saturday per month: 7:40 AM ? 3:00 PM*
• _*Our office is closed on all statutory holidays_

If you take pride in providing excellent service and enjoy being part of a busy, collaborative dental office, we?d love to meet you.

Job Types: Full-time, Permanent

Pay: $25.00-$32.00 per hour

Benefits:

• Company events
• Dental care

Application question(s):

• Do you hold a Dental Assisting certificate? If so, what level do you hold?
• Are you proficient with AbelDent?

Experience:

• Dental receptionist: 1 year (required)

Work Location: In person