Credit Controller

Hales GroupBury St. Edmundsreedpublished 10/07/2026
Must-have:FinTechHybrid

Bury St Edmunds £29,500 per annum Permanent, Full Time Hybrid once trained

We are currently recruiting for a Credit Controller to join a well-established business based near Bury St Edmunds. This is an excellent opportunity for an experienced finance professional to become part of a busy accounts function, supporting credit control activities and maintaining strong customer relationships. The successful candidate will play a key role in ensuring timely payments, resolving account queries, and supporting smooth day-to-day financial operations.

Key Responsibilities:

  • Raise and process sales invoices and credit notes accurately and efficiently.
  • Review billing information to ensure all required details are in place prior to invoice generation.
  • Follow established credit control policies and procedures to support effective debt management.
  • Build and maintain positive working relationships with customers and internal stakeholders.
  • Monitor outstanding balances and proactively chase overdue payments via telephone, email, and written correspondence.
  • Investigate and resolve customer invoice queries, delivering a high standard of customer service throughout.
  • Process incoming payments and accurately allocate funds to customer accounts.
  • Support the wider finance team with additional credit control and accounts duties as required.

Requirements:

  • Previous experience within a credit control, sales ledger, or accounts receivable position.
  • Experience working in a high-volume environment with varying invoice values.
  • Strong customer service skills and the ability to communicate effectively with both internal and external contacts.
  • Excellent attention to detail and the ability to prioritise a varied workload.
  • A proactive and organised approach to managing workloads and deadlines.

Please contact Scarlett or Janine on or send your up-to-date CV to .

Contact person

Listed by the employer in the job posting — for questions and your application.

  • Janine
  • Scarlett