Internal Flow & EDI IT Support

Haddad Brands Europe, founded in 2017, specializes in the distribution of children's textiles under exclusive licenses (Nike, Levi’s, Converse, Jordan, Lacoste…) throughout Europe.

Operational for 8 years, the company is experiencing meteoric growth and already has more than 500 employees distributed across Europe.

We distribute our products both in wholesale, to large specialized or multi-brand players, and in Retail, via our corners in department stores.

Concretely, this means that if you buy children's textiles (0-7 years for Nike, 0-16 years for Levi’s, Converse and Jordan), whether in a physical store, online, in the Netherlands, the United Kingdom, Italy or elsewhere in Europe, the product you are holding in your hands has necessarily passed through us, even if you buy it in an official Nike or Levi’s store!

We are currently looking for an Internal Flow & EDI IT Support at the headquarters based in La Plaine Saint Denis (stade de France).

MISSIONS :

Support & operation:

• Ensure N1/N2 support for EDI flows (ORDER, ORDRSP, DESADV, INVOIC, PRICAT, SLSRPT) between the ERP, the Middleware and the WMS
• Diagnose, qualify and resolve flow incidents (mapping errors, rejections, blockages, duplicates, data discrepancies)
• Ensure daily monitoring of flows via monitoring/supervision tools and report recurring anomalies
• Manage support tickets (creation, prioritization, follow-up until resolution) in connection with business users and external partners

Integration and configuration:

• Participate in the configuration and onboarding of new EDI partners (mapping, EDIFACT/ANSI X12 formats, end-to-end tests)
• Contribute to the evolution of interfaces between ERP, Middleware and WMS
• Perform non-regression tests during deployments or version upgrades
• Document flows, mappings and incident resolution procedures

Continuous improvement:

• Identify recurring causes of incidents and propose corrective or preventive actions
• Participate in the optimization of flow processing processes (reliability, automation)
• Contribute to the update of the flow and interface mapping

Cross-functional collaboration:

• Work in close connection with business teams (supply chain, logistics, accounting/billing) to understand the business impacts of flows
• Interact with commercial partners (brands, retailers) on the technical aspects of EDI exchanges
• Collaborate with development/integration teams for structural evolutions and corrections

PROFILE SOUGHT:

Education and experience:

• Bac+2 to Bac+5 in computer science (information systems, integration, networks) or equivalent
• 2 to 5 years of experience in a similar position, ideally in a retail/distribution environment

Technical skills:

• Knowledge of EDI standards EDIFACT and ANSI X12, and logistics/commerce messages (ORDER, ORDRSP, DESADV, INVOIC, PRICAT, SLSRPT)
• Experience with an ERP (type Dynamics 365, SAP, or equivalent) and ideally a WMS
• Knowledge of a Middleware/ESB tool (type MuleSoft, BizTalk, or equivalent) — mapping, orchestration, error management
• Notions of SQL for data analysis and querying
• Good understanding of file formats (XML, CSV, flat) and transfer mechanisms (SFTP, AS2, API)

Transversal skills:

• Rigor, analytical sense and ability to quickly diagnose a complex problem
• Good interpersonal skills to interact with business interlocutors and various external partners
• Autonomy and sense of priorities in managing tickets/incidents
• Professional English (exchanges with international brands/retailers)
• Team spirit and taste for working in a multi-system environment

EMPLOYMENT CONDITIONS

When: ASAP

Where: Position based in St-Denis, right next to the Stade de France and 5 min walk from the RER B

BENEFITS:

• Company health insurance (60% covered by the employer)
• 50% reimbursement of transport subscription or private parking,
• Discounts on Nike.com and Levi.com,
• Staff sales,
• CSE benefits (price reductions, gift vouchers)
• Restaurant vouchers
• WellPass (Gymlib) subscription
• Gym (subscription €12 per month) and wellness area in the building
• Profit-sharing bonus
• Nursery placement

#HBErecrute