Operations Manager

Company Description

We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for our customers.

Job Description

Generally responsible for the daily flow of work or of a specific segment, such as route launch, will have input and assist in driver negotiations but under the authority/oversight of a Terminal Manager. Conducts driver negotiations and enter into tentative agreements but will not implement without the direct approval/oversight of a Terminal Manager or Regional Director as appropriate. Operation Manager is responsible for some facility P&L, but not solely responsible for the financial results outside the scope established. The full responsibility scope of the Operations Manager’s position is dependent on the size and complexity of the facility at which they located.

Qualifications

ESSENTIAL DUTIES AND RESPONSIBILITIES

_Organizational Management_**

• Strong understanding and experience of developing and managing metric orientated logistics/warehousing/inventory management processes and the ability to measure, analyze, improve and control and take ownership of the processes.
• Understanding of the various verticals currently serviced and the nuisances of each contract including but not limited to: acceptable equipment, pricing, delivery windows, paperwork, OS&D, etc.
• Knowledge of customers, employees and independent contractors. As well as communicating a clear understanding of the customer requirements.
• Professional and appropriate interaction with independent contractors, vendors, customers and employees.
• A strong understanding of pricing, route analysis, and Xcelerator to assist in the details with Terminal Managers.Understanding of DOT requirements, TSA requirements and the internal resources to contact for assistance.
• Assists the Terminal Manager in the understanding and implementation of customer requirements including but not limited to security, handling, packing, sorting, receiving, loading and delivering.
• Knowledge in root cause analysis/problem solving and the ability to implement and drive corrective actions and efficiencies.
• Ability to work closely with other function’s with in Hackbarth to ensure customer satisfaction regarding deliverables and timelines.
• Ability to multi-task and work under tight time lines and thrive on day to day operational pressure. Accountability and ownership are essential for this role.
• Assists with the implementation of processes and procedures for new projects/work added to the Hackbarth portfolio.
• Willingly completes other duties as assigned to meet the strategic and operational and financial objectives of Hackbarth.
• Superior verbal and written communication skills.
• Strong IT skills; system savvy in ERP systems, WMS systems, Access database related systems as well as the complete MS Office suite – strong Excel knowledge is a must.

Job Type: Full-time

Salary: $40,000.00 to $45,000.00 /year

Additional Information

All your information will be kept confidential according to EEO guidelines.