Front Office Manager - Hospitality
Must-have:Lead
Machine translation — original language: Spanish.Show original
Lead and supervise the operations of the Front Office area, guaranteeing exceptional guest service, efficient processes, and compliance with the hotel's quality standards. The position will be responsible for coordinating the reception team, optimizing the customer experience, resolving incidents, and contributing to the achievement of operational and satisfaction objectives.
Requisitos:
- Bachelor's degree in tourism or related field
- Advanced English (oral and written)
- Minimum of 2 years of experience in the position
- Desirable proficiency in Opera//Innsist system
- Experience in check in/out reception processes
- Solid knowledge of AAA and FORBES service standards
Habilidades:
- Leadership
- Attention to detail
- Service attitude
- Conflict management
- Effective communication
Send updated CV.
-Requerimientos-
- Minimum education: Higher education - Bachelor's degree
- 2 years of experience
- Languages: English
- Age: between 32 and 50 years old
Palabras clave:
oficina, lider, jefe, gerente, manager, director, chief, lead, jefatura, regente