Air Traffic Operator - (M/F)
Machine translation — original language: Spanish.Show original
About the company
WHAT WE OFFER YOU At Share Logistics, we are looking to hire an Air Traffic Operator to manage and coordinate our air import and export operations.
Your tasks
In contact with clients, airlines, and providers, you will guarantee the correct development of shipments, compliance with deadlines, and quality of service.
Manage air transport operations
- Organize and monitor air import and export operations
- Manage cargo bookings and coordinate shipments
- Coordinate operations with carriers, airlines, and consolidators
- Supervise the tracking of goods and compliance with agreed deadlines
Guarantee documentary and administrative management
- Prepare and review transport and international trade documentation
- Record and update file information in CargoWise
- Guarantee data accuracy and maintain complete and updated files
Ensure customer service and resolve incidents
- Maintain fluid communication with clients and providers
- Inform clients about the status of their shipments
- Detect and resolve incidents during operations, proposing appropriate solutions
Requirements
Technical competencies
- Minimum of 2 years of experience in international air transport operations.
- Knowledge of air import and export processes
- Knowledge of transport and international trade documentation
- Experience using CargoWise
- Good level of English, both oral and written
Personal competencies
- Ability to organize and manage priorities
- Rigor and attention to detail
- Customer orientation and good communication skills
- Ability to resolve incidents and propose solutions
- Ease of working in a team and coordinating with different interlocutors
What we offer
WHY JOIN US
- Joining a professional and dynamic team
- Opportunities for professional growth and development within the company
- Job stability and a good working environment
Other
*Workplace: Barcelona city, Spain Essential requirements:** reside in Barcelona and have at least 2 years of demonstrable experience in air transport operations