Customer Service overseas (6-month Fixed-Term Contract) - M/F
Machine translation — original language: French.Show original
Your tasks
WHAT WE OFFER YOU Within our subsidiary BBL CARGO, you will be responsible for preparing air transport quotes and performing commercial functions related to customer relations and assistance.
In this context, your missions will be as follows
- Process quotation requests from agent networks and/or clients
- Export and/or import quotation requests
- Contact carriers and companies to obtain transport prices and freight rates negotiated according to the client's criteria/needs.
- Customer assistance
- Establish good contact and build loyalty with service providers, clients, and agents
Requirements
YOUR PROFILE INTERESTS US Technical skills
- Initial experience in a similar position or operational role
- Good knowledge of incoterms
- Written English
- Knowledge of Cargowise will be a plus
Interpersonal skills
- Good organizational skills
- Ease of adaptation
- Good communicator
- Customer satisfaction oriented
What we offer
- Bonuses
- RTT
- CSE benefits
- Ticket Restaurant (60% employer share)
- Advantageous health/provident insurance
- But even more... possibilities for evolution in France and internationally towards different professions and group subsidiaries!
Other
Position based in Le Havre, to be filled asap on a 6-month Fixed-Term Contract.