English Mobile Support Technician - Paris & IDF M/F
Who are we?
Artemys, a player in digital transformation, is a human-sized company with over 30 years of experience, composed of several entities, each specializing in their field (System, data, networks/secu…).
What truly distinguishes us? It is not saying that we value our employees, it is showing it every day. At Artemys, the human element is at the heart of everything we do.
Our values, concrete and lived daily:
- Conviviality: working in a good atmosphere changes everything
- Proximity: every team member has their place and their voice
- Listening: your ideas matter as much as your work
Artemys Paris, located in the 10th arrondissement, is an entity specialized in system infrastructures. With 36 years of expertise, it supports companies, mainly located in Ile-de-France, in their digital transformation.
It is within this entity, the oldest in the group, that the adventure began. Over the years, Artemys has been able to build loyalty with a demanding clientele of Grands Comptes, with some clients accompanying the company since its creation, across various sectors.
Recognized for its technical rigor and human values, it is today a key player in Infrastructures, Cloud and Modern Workplace.
Your mission (if you accept it):
- You will intervene as reinforcement or replacement on our various client sites, mainly within the framework of our managed services contracts:
- Service continuity during absences (leave, illness)
- Support during peak activity or specific projects
- Occasional technical assistance on other client environments
Your role is key: you are the trusted link that guarantees service quality and user satisfaction, even during periods of tension.
The playground?
- Windows 7, 8, 10, 11
- the tools that make up the office foundation (Office 2003, 2010, 2013);
- security solutions on workstations (antivirus, disk encryption, removable media management …);
- the messaging-related environment (Exchange servers, Outlook Client, KVS archiving tool);
- mobility solutions (3G/4G keys, Citrix client, VPN client);
- the SCCM 2012 tool, used for remote control and application installation (SCCM which covers software distribution, inventory, and remote control functionalities);
- smartphones and tablets (iOS, BBY, Android)
The profile we are looking for:
- You have at least 5 years of experience in a support technician position (on-site or mobile)
- You have already worked in grands comptes environments
- You have a good level of English, both spoken and written
- You are autonomous, reliable, and adaptable
- You know how to manage priorities and keep your cool
The process to join us: simple and clear!
- HR Exchange: We discuss your motivations and alignment with our values (promise, no robotization here).
- Operational Interview: An in-depth exchange to clarify your missions.
- Job Offer: If everything fits, we officially welcome you to Artemys!
Remuneration:
- 30,000 - 35,000 € (Depending on your expertise)
Not to mention the essential benefits:
- SWILE Card (Meal vouchers, transport, and CE).
- 12 RTT, Group Mutuelle, Group Participation.
- HR support, close managerial follow-up (Agile Method)
- Company events: Afterworks, Tech Meetups, integration parties, sporting events, gaming nights…
Welcome to the ARTEMYS adventure
With us, every talent counts. Regardless of your age, origin, identity, religion, or orientation: what interests us is you and what you have to bring.
We commit to responding to all applications within 72 hours, because we know how stressful waiting can be.
And here, inclusion is not just a word: all our positions are open to people with disabilities, and we do everything we can to create an environment where everyone can thrive.
Ready, set, apply!