Senior Credit Controller/Accounts Receivable Specialist

Senior Credit Controller / Accounts Receivable Specialist Birmingham City Centre | £30,000 - £40,000 | Hybrid - 2 Days WFH Greenwell Gleeson is recruiting for an experienced Senior Credit Controller / Accounts Receivable Specialist to join a growing Birmingham-based business in a newly created, standalone position. This is not simply a role focused on chasing overdue debt. You will take full ownership of the Accounts Receivable function, managing the entire customer journey from raising invoices through to cash collection, allocation and reconciliation. You will have the autonomy to review existing processes, identify inefficiencies and implement improvements that make the AR function more streamlined, accurate and effective. The role will include: Full ownership of the Accounts Receivable ledger

Raising and issuing customer invoices accurately and on time

Managing customer accounts from invoicing through to payment

Proactively collecting outstanding debt and reducing aged balances

Cash allocation and account reconciliation

Investigating and resolving invoice and payment queries

Managing disputes and liaising with internal teams to achieve resolution

Producing aged debt and cash collection reporting

Monitoring customer payment behaviour and identifying potential risks

Ensuring customer accounts and records are accurate and up to date

Reviewing existing AR and Credit Control processes

Identifying opportunities to improve efficiency, controls and automation

Implementing improved processes and ways of working

Building strong relationships with customers and internal stakeholders

About you We are looking for someone with strong Credit Control / Accounts Receivable experience who is comfortable taking ownership of a function rather than working as one member of a large credit team. You will ideally have: Strong end-to-end Accounts Receivable experience

A proven track record of managing and collecting a ledger

Excellent customer communication and relationship-building skills

Strong reconciliation and problem-solving ability

Experience dealing with invoice queries and disputes

A proactive approach to process improvement

Confidence working independently and taking ownership Greenwell Gleeson Ltd is acting as an Employment Business in relation to this vacancy.To find out more about how and why Greenwell Gleeson Ltd process your personal data in line with the data protection regime please go to the privacy notice on our website