School Student Engagement and Support Personnel # Tampines North

Roles and Responsibilities · Build positive relationships with students and provide timely guidance and support. · Assist in managing student conduct and behavioural issues, including conflict resolution and de-escalation. · Supervise students and monitor their interactions, behaviour, and well-being. · Identify and report concerns requiring attention or intervention to designated school personnel. · Liaise with school staff, parents, guardians, and relevant stakeholders to support students. · Maintain accurate records of student incidents, observations, interventions, and follow-up actions. · Stay updated on youth behavioural trends and issues affecting student well-being. · Maintain professional boundaries and handle confidential information appropriately. · Follow school policies, procedures, and reporting protocols. · Perform other related duties as assigned by the school. Requirements · Diploma, Bachelor’s Degree, or equivalent qualification in a relevant discipline. · Experience in education, youth-related, community, social service, or other people-facing environments is an advantage. · Good interpersonal, communication, and stakeholder-management skills. · Able to engage effectively with children and youths while maintaining professional boundaries. · Observant and responsive, with the ability to identify behavioural concerns and situations requiring intervention. · Able to manage challenging or sensitive situations calmly and professionally. · Demonstrate sound judgement, maturity, patience, resilience, and adaptability. · Able to maintain confidentiality and prepare clear and accurate documentation. · Able to work collaboratively with students, parents, guardians, and school personnel. · Suitable for working in a school environment and supporting student conduct and well-being.