export sales coordinator

Coordinate and follow up on export sales orders from confirmation through shipment and delivery

Prepare export documentation (invoices, packing lists, certificates of origin, bills of lading) in line with customer and destination-country requirements

Liaise with freight forwarders, shipping lines, and customs brokers to schedule shipments and track cargo status

Communicate with international customers to confirm orders, specifications, pricing, and delivery timelines

Work closely with the production and logistics teams to ensure export orders are produced and dispatched on schedule

Maintain accurate records of export sales, contracts, and shipment files

Prepare regular reports on export sales performance, pending shipments, and outstanding payments

Ensure compliance with export regulations, letters of credit terms, and company policies

Follow up on payment collection and coordinate with the finance department on export-related transactions

Bachelor's degree in Business Administration, Foreign Trade, Commerce, or a related field

2–4 years of experience in export sales, logistics, or international trade coordination (experience in the paper/packaging industry is a plus)

Strong command of English (written and spoken); a second foreign language is a plus

Solid knowledge of export documentation, Incoterms, and shipping procedures

Proficiency in MS Office (especially Excel); experience with ERP systems is an advantage

Strong communication and coordination skills, with the ability to manage multiple shipments simultaneously

Detail-oriented, organized, and able to work under deadlines

Good negotiation and customer service skills