Retail Banking Product Manager

Job Summary Join our Retail Banking team in Singapore as a Retail Banking Product Manager, driving the development, management, and enhancement of retail banking products focused on customer needs, business growth, and product performance. Responsibilities Manage retail banking products and services including deposits, payment and remittance services, cards, foreign exchange, digital banking, and personal banking solutions to meet customer needs and business goals Conduct market research and competitor analysis to identify customer needs, market trends, and opportunities for new product development Lead the end-to-end product lifecycle by planning, developing, implementing, enhancing, and monitoring product performance Develop detailed product proposals, business cases, and product specifications for internal review and approval Coordinate product launches, system enhancements, process improvements, and other initiatives by collaborating with internal stakeholders across departments Monitor product performance metrics such as customer adoption and revenue, and recommend improvements to optimize results Collaborate with Risk, Compliance, Legal, Operations, and Technology teams to ensure products and processes comply with internal policies and regulatory requirements Review and enhance product processes, customer journeys, and service delivery to improve customer experience and operational efficiency Support marketing and business development efforts including product campaigns, customer acquisition, and cross-selling opportunities Prepare regular reports on product performance, market updates, and management presentations Perform additional product management and business development tasks as assigned Preferred competencies and qualifications Bachelor’s degree in Banking, Finance, Business, Economics, Marketing, or related discipline 3–5 years of experience in retail banking, product management, product development, business planning, or related functions within a bank or financial institution Experience in retail banking product areas such as deposits, cards, payments, remittance, foreign exchange, digital banking, personal lending, or wealth management Strong analytical and problem-solving skills to translate market and customer insights into actionable product initiatives Strong project management and stakeholder management skills to work effectively across multiple departments Proficient in Microsoft Office, especially Excel and PowerPoint Good written and verbal communication skills to prepare clear business proposals and management presentations Experience working in a Chinese bank or familiarity with the Chinese banking environment Mandarin language skills for communication with Chinese-speaking stakeholders when required