Dispatch Clerk

Your tasks

*KEY RESPONSIBILITIES Dispatch and Order Coordination**

• Prepare and maintain dispatch documentation, delivery notes and related records.
• Coordinate the preparation, collection and dispatch of orders, ensuring documentation is

accurate and complete.

• Follow up on deliveries, collections and outstanding orders, escalating delays or discrepancies

to the relevant supervisor.

• Liaise with internal teams to ensure orders are ready for dispatch and delivery arrangements are

communicated effectively. Supplies and Supplier Coordination

• Support the sourcing and replenishment of office and operational supplies in line with approved

requirements.

• Obtain supplier quotations, follow up on purchase requests and delivery timelines, and maintain

up-to-date supplier records.

• Assist with purchase orders, delivery notes and invoice documentation, ensuring relevantrecords are submitted to the appropriate departments.
• Monitor the availability of routine supplies and flag replenishment needs in good time.Inventory and Stock Support
• Update stock and inventory records for assigned supplies and items.
• Support periodic stock counts and reconciliations, reporting discrepancies to the responsible

supervisor.

• Assist with recording stock movements, receipts and issues, ensuring documentation is accurate

and filed appropriately.

• Coordinate with the relevant Stores and Production teams on inventory-related requests while

working within established inventory management procedures. Recordkeeping and Reporting

• Maintain organised physical and electronic records of dispatches, deliveries, purchase orders

and supplier transactions.

• Prepare basic dispatch, stock and supplies reports as required.
• Ensure documents are complete, properly filed and readily accessible for verification and

reporting purposes.

• Perform other related duties within the scope of the role as assigned.

*KEY RESPONSIBILITIES Dispatch and Order Coordination**

• Prepare and maintain dispatch documentation, delivery notes and related records.
• Coordinate the preparation, collection and dispatch of orders, ensuring documentation is

accurate and complete.

• Follow up on deliveries, collections and outstanding orders, escalating delays or discrepancies

to the relevant supervisor.

• Liaise with internal teams to ensure orders are ready for dispatch and delivery arrangements are

communicated effectively. Supplies and Supplier Coordination

• Support the sourcing and replenishment of office and operational supplies in line with approved

requirements.

• Obtain supplier quotations, follow up on purchase requests and delivery timelines, and maintain

up-to-date supplier records.

• Assist with purchase orders, delivery notes and invoice documentation, ensuring relevantrecords are submitted to the appropriate departments.
• Monitor the availability of routine supplies and flag replenishment needs in good time.Inventory and Stock Support
• Update stock and inventory records for assigned supplies and items.
• Support periodic stock counts and reconciliations, reporting discrepancies to the responsible

supervisor.

• Assist with recording stock movements, receipts and issues, ensuring documentation is accurate

and filed appropriately.

• Coordinate with the relevant Stores and Production teams on inventory-related requests while

working within established inventory management procedures. Recordkeeping and Reporting

• Maintain organised physical and electronic records of dispatches, deliveries, purchase orders

and supplier transactions.

• Prepare basic dispatch, stock and supplies reports as required.
• Ensure documents are complete, properly filed and readily accessible for verification and

reporting purposes.

• Perform other related duties within the scope of the role as assigned.

Requirements

*Qualifications and Competencies Education and Experience**

• Diploma in Procurement and Supply Chain Management, Business Administration, Business

Studies or a related field.

• At least 1–2 years of relevant experience in dispatch, stores, inventory support, procurement,

logistics or general operations.

• Proficiency in Microsoft Office, particularly Excel, for maintaining records and preparing basic

reports.

• Experience using inventory management, procurement or ERP systems will be an added

advantage. Required Skills and Competencies

• Strong organisational skills and attention to detail, with the ability to coordinate dispatch

activities and manage supplies efficiently.

• Good recordkeeping and documentation skills, with the ability to maintain accurate dispatchrecords, stock registers, delivery notes and supplier documentation.
• Effective communication and coordination skills when liaising with suppliers, drivers andinternal teams to ensure timely deliveries and resolution of discrepancies.
• Ability to follow up on orders and deliveries, monitor stock levels, identify replenishment

needs, meet deadlines and manage competing priorities.

• High levels of accuracy, integrity and accountability when handling company records, stock

information, supplies and delivery documentation.

• Ability to work collaboratively with internal teams, suppliers and other stakeholders while

following established procedures and escalating issues promptly.

*Qualifications and Competencies Education and Experience**

• Diploma in Procurement and Supply Chain Management, Business Administration, Business

Studies or a related field.

• At least 1–2 years of relevant experience in dispatch, stores, inventory support, procurement,

logistics or general operations.

• Proficiency in Microsoft Office, particularly Excel, for maintaining records and preparing basic

reports.

• Experience using inventory management, procurement or ERP systems will be an added

advantage. Required Skills and Competencies

• Strong organisational skills and attention to detail, with the ability to coordinate dispatch

activities and manage supplies efficiently.

• Good recordkeeping and documentation skills, with the ability to maintain accurate dispatchrecords, stock registers, delivery notes and supplier documentation.
• Effective communication and coordination skills when liaising with suppliers, drivers andinternal teams to ensure timely deliveries and resolution of discrepancies.
• Ability to follow up on orders and deliveries, monitor stock levels, identify replenishment

needs, meet deadlines and manage competing priorities.

• High levels of accuracy, integrity and accountability when handling company records, stock

information, supplies and delivery documentation.

• Ability to work collaboratively with internal teams, suppliers and other stakeholders while

following established procedures and escalating issues promptly.