guest service representative

Education:

Secondary (high) school graduation certificate. or equivalent experience.

Work setting:

Hospitality industry. Hotel, motel, resort. Spa.

Tasks:

• Register arriving guests and assign rooms.
• Take, cancel and change room reservations.
• Provide information on hotel facilities and services.
• Process guests' departures, calculate charges and receive payments.
• Balance cash and complete balance sheets, cash reports and related forms.
• Answer telephone and relay telephone calls and messages.
• Perform light housekeeping and cleaning duties.

Computer and technology knowledge:

Computerized bookkeeping system.

Transportation/travel information:

Own transportation.

Work conditions and physical capabilities:

Attention to detail.

Personal suitability:

Team player.

Screening questions:

Are you available for shift or on-call work?.

Employment terms options:

Flexible hours.

Experience:

Experience an asset.

Financial benefits:

As per collective agreement.