Store Manager

---base:meta-keywords:meta-viewport: width=device-width, initial-scale=1.0title: Store Manager---Store Manager=============For an established international brand operating in the premium/luxury retail sector, we are looking for a dynamic and results\-driven Store Manager to lead a boutique team and deliver an exceptional client experience.The successful candidate will combine strong leadership skills with a passion for luxury retail, driving commercial performance while fostering a culture of excellence, service, and team development.Store Manager=============### Key Responsibilities* Lead, coach, motivate, and supervise the boutique team on the sales floor. * Recruit, onboard, train, and develop team members, promoting high performance and continuous growth. * Drive sales performance through regular coaching, product knowledge development, clienteling initiatives, and analysis of individual KPIs. * Support sales advisors in achieving their objectives by monitoring selling techniques and providing constructive feedback. * Ensure seamless collaboration between sales, operations, and after\-sales teams to guarantee outstanding customer satisfaction. * Analyze weekly and monthly business performance, identifying opportunities and implementing targeted action plans. * Prepare and communicate performance reports, commercial updates, and operational insights to senior management. * Act as a brand ambassador, consistently delivering an exceptional client experience and leading by example. * Ensure the boutique maintains the highest standards of presentation, visual merchandising, housekeeping, and operational compliance. * Monitor stock levels, operational processes, and health \& safety standards to ensure a smooth and efficient store environment. ### ProfileExperience \& Skills* Minimum 5 years of management experience within a luxury, premium retail, fashion, accessories, hospitality, or high\-end customer service environment. * Proven ability to lead, inspire, and develop teams in a fast\-paced retail setting. * Strong commercial mindset with a track record of achieving and exceeding sales targets. * Excellent coaching, mentoring, and sales development skills. * Ability to analyze business performance and translate data into actionable strategies. * Outstanding interpersonal and communication skills. * Passion for luxury retail, customer experience, and relationship building. * Strong organizational and operational management capabilities. * Hands\-on, proactive, and solution\-oriented approach. * Fluency in French and English is mandatory; additional languages are considered an asset. ![Grafton Recruitement Geneva]()* Via F. Borromini 4 6850 Mendrisio** ![Grafton Recruitement Geneva]()* Via F. Borromini 4 6850 Mendrisio**jid4682068jm jit1043jm jiy26jm