Client Relations Representative

GRADIN digital agency is looking for a smart, charismatic Client Relationship Specialist who can serve as the primary bridge between prestigious clients and our internal creative team.

If you are an expert communicator, broad-minded, and comfortable appearing professionally in front of C-level executives, this is the right position for you.

​Key Responsibilities: ​Serve as the face of the company GRADIN in building and maintaining strategic relationships with clients. ​Understand clients' business needs, then translate them into sharp and clear briefs for the internal team. ​Deliver presentations of ideas and digital agency strategies with confidence and persuasiveness.

​Requirements: ​Professional & Presentable Appearance: Possess a pleasant personality, neat appearance, and confidence (Good Grooming). ​Exceptional Communication: Able to communicate fluently, diplomatically, and persuasively (Bahasa Indonesia & English). ​Sharp & Tech-Savvy: Broad-minded, quick to understand digital/creative industry trends, and intuitive in reading market needs. ​Bridge Builder: Able to be a flexible mediator between client expectations and internal team capabilities.

Skills: Customer Support, Call Center, Help Desk, Microsoft Office, Customer Relationship Management, Outbound Call, Teamwork, Problem Solving, Customer Service, Communication Skills