Wellness Consultant
Goodness Beauty is looking for a responsible, well-presented and service-oriented Front Desk Consultant / TCM Wellness Consultant / Trainer to join our team.
Job Responsibilities:
- Welcome customers and provide professional front desk service
- Manage customer appointments, bookings and daily follow-ups
- Understand customers’ wellness needs and recommend suitable TCM wellness treatments
- Introduce treatment packages, membership plans and promotional offers
- Assist with sales consultation, customer relationship management and after-sales service
- Handle payment collection, customer records and basic administrative duties
- Maintain a clean, professional and welcoming reception environment
- Coordinate with therapists and the management team to ensure smooth daily operations
- Support the team in achieving monthly service and sales targets
Job Requirements:
- Experience in customer service, front desk, beauty, wellness, spa, TCM or sales and hands on treatment is preferred
- Good communication skills in English and Mandarin to liaise with Mandarin-speaking customers
- Friendly, patient, responsible and service-oriented
- Well-groomed with a positive working attitude
- Able to work in a fast-paced environment
- Willing to learn about TCM wellness treatments and customer consultation
- Sales-driven and comfortable with achieving performance targets
- Able to work on weekends and public holidays when required
We Offer:
- Basic salary, commission and performance incentives
- Professional training provided
- Career growth opportunities
- Supportive team environment
- Premium TCM wellness environment located in Raffles place next to MRT
whatsapp +65 93836684