Project Coordinator (IT Services)

Job Description Golden Owl is looking for a Project Coordinator to coordinate project delivery, work closely with cross-functional teams, and communicate directly with international clients. We welcome candidates with at least 1 year of experience in Project Coordination, Account Management, Assistant Project Management, Customer Success, or similar client-facing coordination roles. This role is ideal for candidates with strong English communication skills who want to build a long-term career in Project Management within an international IT outsourcing environment. Working Time & Location

• Monday to Friday, 9:00 AM – 6:00 PM
• Full-time position based at our Binh Thanh Development Office
• Remote flexibility in accordance with company policy

Your Responsibilities

1. Project Coordination

• Track project timelines, milestones, priorities, and task assignments.
• Coordinate tasks across Developers, Designers, QA, Product Owners, Business Development, Operations, and other internal teams.
• Follow up on progress and ensure requirements, priorities, and deadlines are clearly communicated.
• Identify delays, blockers, resource issues, or scope changes and coordinate with relevant stakeholders to address them.

1. Client Communication

• Communicate directly with international clients in English through meetings, emails, and other channels.
• Gather and clarify client requirements and communicate them accurately to internal teams.
• Provide regular project updates and support the management of client expectations.
• Maintain transparent, timely, and professional communication between clients and internal teams.

1. Risk & Quality Support

• Monitor project deliverables against agreed requirements and quality standards.
• Identify potential risks or issues early and coordinate with relevant stakeholders to resolve them.
• Maintain project documentation, meeting notes, action items, and status updates.

1. Reporting & Collaboration

• Prepare regular project status updates covering progress, blockers, risks, and next steps.
• Coordinate meetings and follow up on agreed actions and deadlines.
• Support smooth collaboration across project teams and contribute to improving internal coordination processes.

Requirements Must Have

• At least 6 months - 1 year of experience in Project Coordination, Account Management, Assistant Project Management, Customer Success, Client Service, or a similar coordination/client-facing role.
• Strong English communication skills in both speaking and writing, with the ability to work directly with international clients.
• Good communication, organization, and stakeholder coordination skills.
• Proactive, responsible, detail-oriented, and able to manage multiple priorities.
• Bachelor’s degree in a relevant field.
• IELTS 6.5+ / TOEIC 850+ or equivalent is a plus; practical English communication ability is more important.

Nice to Have

• Experience in IT, software development, digital agency, technology, or outsourcing environments.
• Experience working with international clients or multicultural teams.
• Familiarity with Agile/Scrum and project management tools such as Jira, Trello, Asana, or ClickUp.

Why You’ll Love Working Here Competitive Compensation & Clear Career Growth

• 13th-month salary to recognize your contribution throughout the year.
• Performance and salary review twice a year, giving you clear opportunities for salary growth.
• Monthly lunch and parking allowances.
• Clear career path from Project Coordinator toward Project Manager and other project management roles.

Health & Work-Life Balance

• PVI premium healthcare insurance, supporting eligible inpatient and outpatient medical expenses.
• Annual health check-up program for employees.
• 12 days of annual leave, plus up to 3 additional leave days based on seniority.
• Work-from-home flexibility in accordance with company policy.

Team Culture & Employee Experience

• Annual Company Trip and company-sponsored social activities.
• Monthly team-building budget for team meals, outings, and bonding activities.
• Sports clubs and activities such as badminton, football, and other recreational groups.
• Happy Hours, tea-breaks, and refreshments on selected occasions.
• Gifts and activities on special occasions such as birthdays, Mid-Autumn Festival, Lunar New Year, and other company events.

Learning & Professional Development

• 1-on-1 mentoring and coaching from Team Leads, with clear working processes and practical guidance.
• Direct exposure to international clients and global projects, helping you strengthen English communication and client management skills.
• Regular internal training covering professional knowledge, technology trends, career development, and soft skills.
• Seminars, workshops, and knowledge-sharing sessions focused on practical skills and real working scenarios.

About Us Golden Owl is an IT outsourcing company with more than 10 years of experience and nearly 200 team members. Approximately 99% of our clients come from international markets. Employees have the opportunity to work in a modern technology environment, communicate regularly in English, collaborate with experienced professionals, and participate in global projects. At Golden Owl Solutions, we value ownership, transparency, continuous learning, and effective teamwork. We provide a stable working environment where employees can develop their skills, take on greater responsibilities, and build a long-term career in the technology industry. Working Locations

• Development Office – Main Working Location: 3rd Floor, Sun Village Apartment, 31–33 Nguyen Van Dau Street, Binh Thanh District, Ho Chi Minh City, Vietnam.
• Headquarters: C-00.13, Sarina Condominium, 62 Hoang The Thien Street, An Khanh Ward, Ho Chi Minh City, Vietnam.

Skills: Teamwork, Customer Service, English Language, Microsoft Excel, Microsoft Word, Analytical Skills, Presentation Skills, Communication