Reception Staff

We are looking for the people who will shape the first and last impression of every visitor. GOLDEN Hotels & Resorts continues its dynamic growth path, investing in the creation of new high-standard hospitality experiences. For the 2027 season, GOLDEN Hotels & Resorts is implementing a new cycle of significant investments in the Chania region, creating new high-standard hotel experiences and new opportunities for people who wish to evolve with us. In this context, we are looking for Reception, Reservations, and Guest Relations professionals who wish to become part of our teams and actively contribute to the creation of a hospitality experience characterized by professionalism, consistency, and personalized service. Available Positions: Reception Front Office Manager Receptionist Night Auditor Groom / Bellboy Reservations Reservations Manager Reservations Agent Guest Relations Guest Relations Officer Required Qualifications: We are looking for professionals who possess: Relevant professional experience in 4* or 5* hotel units, depending on the position. A degree in Tourism or Hotel Studies will be considered an additional qualification. Very good knowledge of PMS operation and modern hotel systems, where required by the position. Customer-centric philosophy and a genuine interest in providing high-level services. Excellent communication and interpersonal skills. Professionalism, responsibility, consistency, and organizational skills. Ability to effectively manage requests and demanding situations with discretion and calmness. Team spirit and effective cooperation with the other departments of the hotel. Excellent knowledge of the English language. Knowledge of additional foreign languages will be considered a significant qualification. Positive attitude and willingness for continuous learning and professional evolution.

The required qualifications and level of experience vary depending on the position. Benefits: GOLDEN Hotels & Resorts offers: A modern, organized, and professional working environment. Opportunities for professional evolution in a constantly growing hotel group. Continuous training and support. Accommodation for candidates from outside Crete. Meals. Transportation to and from Heraklion via corporate bus.

If you wish to contribute to the creation of a reception experience that will stand out for its quality, consistency, and authentic hospitality, we would be happy to get to know you and your professional career.

📩 Application Submission humanresources@goldenhotels.gr Send your CV, mentioning the specialty of interest.

GOLDEN Hotels & Resorts implements an equal opportunities policy and evaluates all candidates exclusively based on their qualifications, skills, and professional characteristics, without discrimination prohibited by applicable legislation. The personal data included in the application and CV are processed exclusively for the purposes of evaluation and staffing of job positions, in accordance with the General Data Protection Regulation (EU 2016/679) and applicable Greek legislation. Candidates can exercise their relevant rights by contacting the electronic address: dpo@goldenhotels.gr (or info@goldenhotels.gr). Data is retained for a period of twelve (12) months from its submission and is subsequently deleted in a secure manner. Contact will be made only with the candidates who are selected for the next stage of the evaluation process.