MANAGER

We are looking for a responsible, proactive, and experienced Manager to oversee the company's overall business operations, manage employees, coordinate different departments, and ensure the company achieves its business objectives.

The successful candidate will be responsible for planning, organizing, directing, and controlling daily business activities while ensuring operational efficiency, employee productivity, customer satisfaction, and business growth.

Roles and Responsibilities

1. Overall Business Management

• Oversee and manage the company's daily business operations.
• Ensure all departments operate smoothly and efficiently.
• Establish company objectives, operational plans, and business strategies.
• Ensure employees follow company policies, procedures, and guidelines.
• Monitor overall business performance and operational efficiency.
• Identify operational issues and implement appropriate solutions.

2. Staff Management and Leadership

• Supervise and manage employees across different departments.
• Assign duties and responsibilities to department heads and staff.
• Set performance targets and monitor employees' productivity.
• Conduct staff performance appraisals and evaluations.
• Identify training needs and arrange staff development.
• Handle disciplinary matters and workplace conflicts.
• Motivate employees to achieve company goals.

3. Sales and Business Development

• Develop strategies to increase company sales and revenue.
• Monitor sales performance and ensure sales targets are achieved.
• Identify new business opportunities and potential customers.
• Maintain relationships with key customers and business partners.
• Monitor market trends and competitor activities.
• Work closely with the Sales Supervisor to improve sales performance.

4. Financial and Budget Management

• Monitor company income, expenses, and financial performance.
• Work closely with the Company Accountant on financial matters.
• Review monthly financial reports, profit and loss statements, and cash flow.
• Monitor departmental budgets and control operating costs.
• Ensure proper use of company resources.
• Recommend cost-saving measures and improvements to profitability.

5. Operations and Administration

• Ensure smooth daily operations and effective workflow.
• Coordinate activities between sales, finance, operations, and administration.
• Review and improve operational procedures.
• Ensure proper documentation and reporting systems are maintained.
• Monitor inventory, purchasing, suppliers, and operational requirements where applicable.

6. Customer and Supplier Relationship Management

• Maintain good relationships with customers, suppliers, and business partners.
• Handle major customer complaints and operational issues.
• Negotiate with suppliers and business partners where necessary.
• Ensure products and services meet company quality standards.

7. Performance Monitoring and Reporting

• Establish KPIs and performance targets for different departments.
• Review departmental performance and identify areas for improvement.
• Prepare and present management reports to company directors.
• Monitor business objectives, sales results, expenses, and profitability.
• Take corrective action when targets are not achieved.

8. Compliance and Risk Management

• Ensure the company complies with applicable laws and regulations.
• Implement proper internal controls and operational procedures.
• Identify business and operational risks.
• Ensure workplace safety and company policies are followed.
• Protect company assets, confidential information, and business interests.

9. Strategic Planning and Business Improvement

• Develop short-term and long-term business plans.
• Recommend strategies to improve company profitability and productivity.
• Identify opportunities for business expansion.
• Lead new projects and business improvement initiatives.
• Provide recommendations and updates to company directors.