Flight Operations Support Agent

Goldair Handling A.E., the largest Greek ground handling company, operating both in Greece and abroad, is seeking Flight Operations Support Agents for Athens International Airport "Eleftherios Venizelos".

Working at Goldair Handling, you will join a winning team and we want to invest in you!

Our benefits: ⌚️Full-time employment 🚗🚌 OASA Unlimited Travel Card or Monthly Fuel Card worth €100 🔖 Offers and Discounts at partner companies 🚀 Continuous opportunities for evolution and growth - Over 130 internal transfers and promotions annually 🌍👨‍👩‍👦‍👦 Wellness Programs, Environmental and Family Actions

The Flight Operations Support department is the operational hub of the Athens station. It receives all information regarding flights operating at the airport and, based on this, collaborates with all company departments with the goal of on-time flight departure. Agents use multiple systems that automate many processes, serving personnel organization, communication with authorities, and the immediate and correct updating of all stakeholders.

Responsibilities of the Flight Operations Support Agent: ✈️Ensures the implementation of SMS, IMS, and Safety procedures on a daily basis within the framework of performing his/her duties ✈️Takes all necessary security measures regarding the sending and receiving of signals ✈️Communicates with Local Authorities whenever deemed necessary ✈️Informs all involved parties regarding aircraft movements and any activity affecting the operational work ✈️Monitors the flight plan status according to the instructions and data provided by the airline ✈️Ensures proper handling and submission of reports and documentation according to current standards whenever irregularities arise ✈️Immediately informs whenever receiving information that could require an emergency response and communicates immediately with the Emergency Management Manager in order to activate the Emergency Response Plan if required ✈️Manages any other duties assigned to him/her within the framework of the department's operations ✈️Remains always updated on all procedures, regulations, and legislations as they apply and are updated

What we are looking for: ✈️High School Diploma ✈️English degree level B2 (First Certificate in English or equivalent) ✈️Category B driving license ✈️Desirable previous experience in a similar position or in the customer service sector ✈️Familiarity with computers </body>