Export Sales Administration Assistant (M/F)

We are looking for an Export Sales Administration Manager (M/F) for our client, a major player in the aluminum and renewable energy sector, for a long-term temporary mission to be filled as soon as possible. Your mission is essential to successfully carry out our client's activity. This job is located in Toulouse (31). The work schedule for this mission will be Monday to Friday, with fixed daytime hours, totaling 35 hours per week. Please note: depending on activity, availability is expected to work overtime during the week.

Mission advantages:

• Recurring missions;
• Various bonuses: 13th month starting from 3 months of seniority;
• Meal allowances;
• Advances from the 1st day worked;
• A 10% remunerated employee savings plan;
• A €100 bonus after 3 months of placement in the CET.

You will report directly to the Department Manager and will perform the following tasks:

• Manage customer orders from entry to invoicing;
• Ensure the administrative follow-up of customer files;
• Handle complaints, disputes, and goods returns;
• Coordinate exchanges between internal departments: sales, logistics, credit, technical support;
• Collaborate with sales and technical teams to guarantee customer satisfaction;
• Manage discounts, invoicing, and credit notes in compliance with procedures;
• Monitor international trade operations: customs, Incoterms;
• Use SAP for order processing and tracking;
• Ensure compliance with procedures and participate in the improvement of department processes.

We are looking for a profile:

• You hold at least a Bac+2 degree in Sales Administration, International Trade, or an equivalent field;
• Ideally, you have initial experience in a position as a Sales Administration Assistant, Sales Administration Manager, or International Sales Assistant;
• You must master SAP and be comfortable with IT tools;
• You possess solid knowledge of international trade, particularly regarding customs aspects and Incoterms;
• You have a good command of order management, invoicing, and the administrative follow-up of customer files;
• You have a professional level of English allowing you to communicate daily with international interlocutors;
• You demonstrate rigor, organization, and an excellent sense of customer service;
• You enjoy teamwork and know how to coordinate your actions with different interlocutors;
• You are recognized for your interpersonal skills, reactivity, and ability to manage multiple files simultaneously;
• You are comfortable in an industrial environment and in managing complex administrative flows.